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The real-time foundation powering Connect-AI and every Engage-Me module
Our Intelligent Data Layer sits at the heart of Connect-AI and all other Engage-Me modules, providing a single, real-time view of customer and operational data across your organisation.
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It ingests data from your existing systems, unifies it securely, and makes it instantly accessible — via our real-time AI Agents — across live video interactions, digital services, and automated workflows.
AI Driven Real Time Intelligence
AI alone doesn’t transform social housing — it’s AI, connected data and insight working together that drives real change. Our AI Assistants securely access repairs history, intelligent diagnostic libraries, and stock condition and asset management data to deliver real-time intelligence that drives better decisions and better outcomes.
Delivering Intelligent Remote Video Assistance
True remote video assistance isn’t just about seeing the problem — it’s about knowing what to do next.
Our Intelligent Remote Video Assistance combines live video with real-time data and AI decision support, enabling landlords to triage issues accurately and consistently, based on multiple criteria.
Data Engineering - Enabling AI & Insight
Delivering real outcomes with AI requires an engineering approach, not experimentation. At the base of the pyramid is high-quality, integrated data — including core housing systems, live video, and IoT and sensor data — giving AI the full context it needs to reason effectively. On top of this sits intelligence: models, rules, diagnostics, and AI agents that transform data into actionable insight in real time. At the top are outcomes — better triage, higher first-time fix rates, smarter repair-versus-replace decisions, lower costs, improved compliance, and better resident experiences. Get the data layer right and AI becomes transformative. Skip it, and AI is just another shiny play-thing with no real impact.