.png)
Meet Awaab's Law Requirements. Act Earlier. Prevent Harm.
Awaab's Law has fundamentally changed the way housing providers manage damp & mould. Housing teams must now identify hidden risk, understand resident vulnerability, assess cases quickly and make defensible decisions using all available information—often with limited surveying capacity. Engage-Me combines Connected Housing Intelligence, AI-powered Remote Video Assistance and structured case management to accelerate triage, strengthen evidence, prioritise the highest-risk households and ensure surveying resources are focused where they will have the greatest impact.
From Reported Cases to Earlier Intervention
Damp & mould rarely begins with a single report. Repairs history, complaints, missed appointments and resident vulnerability often provide early warning signs long before a formal case is raised. Yet these signals are frequently spread across disconnected systems, making it difficult to identify emerging risk before it escalates.
Engage-Me brings together connected housing intelligence, AI-powered triage and Remote Video Assistance to help social landlords identify known and hidden damp & mould, prioritise intervention and create a complete evidence trail throughout the resident journey.
By combining connected data with intelligent remote assessment, housing teams can respond faster, improve decision-making and build stronger evidence for Awaab's Law compliance.
Reducing Operational Pressure While Meeting Awaab's Law
Awaab's Law has fundamentally changed operational demand. Most social landlords simply don't have the surveying capacity to physically inspect every reported damp & mould case within increasingly demanding timescales. Engage-Me helps housing teams prioritise risk, remotely assess appropriate cases, identify hidden damp & mould, and focus limited surveying resources where they are needed most.
AI-Powered Remote Assessment
Use Connect-AI to remotely assess damp & mould, capture structured evidence, generate draft reports and prioritise surveying resources where they are needed most.
Assess remotely. Prioritise intelligently.
Evidence Every Decision
Create a complete audit trail including video, transcripts, photographs, AI-assisted reports and agreed actions to strengthen compliance and support transparent decision-making.
Evidence every interaction.
Identify Hidden Damp & Mould
Connect repairs, complaints, resident engagement and operational data to surface hidden damp & mould cases and identify emerging risk before issues escalate.
See Risk Earlier. Intervene Sooner.
Prioritise Residents Most at Risk
Combine property intelligence with resident vulnerability to identify households that require earlier intervention and ensure resources are directed where they can have the greatest impact.
Protect those most at risk.
The Regulations Set the Floor. We Help You Go Beyond Them.
Awaab's Law has changed the way social landlords must think about damp and mould. Compliance is no longer just about responding to reported cases within prescribed timescales. It is about using all available information to identify, assess and prioritise housing risk before harm occurs.
Engage-Me helps social landlords operationalise that requirement by connecting property, resident and operational intelligence with AI-powered analysis and Remote Video Assistance. The result is earlier intervention, stronger evidence, more informed decision-making and a more proactive approach to protecting residents.